Your personal information is our most important asset. This page clearly explains how 99fb collects your data, why it is stored, and how it is kept secure.
99fb.win ("we", "us", "platform") takes your privacy very seriously. This Privacy Policy This outlines how 99fb collects, uses, and protects your personal information.
By using our website or app, you agree to this Privacy Policy- and agreeing to its terms. Please read the entire document carefully. If you have any questions, contact our support team.
This policy has been prepared in accordance with applicable data protection laws in Bangladesh and international GDPR guidelines. 99fb is fully committed to protecting its users' data at all times.
This Privacy Policy Applies only to services provided by 99fb.win. Third-party websites or services are governed by their own privacy policies, for which 99fb is not responsible.
99fb collects your information in several ways. Below is a detailed breakdown of what types of data are collected and when.
| Type of Information | Time of Collection | Purpose |
|---|---|---|
| Name & Contact Information | At Registration | Account Registration & Communication |
| National ID / Passport | During KYC Verification | Identity Verification & AML |
| Payment Information | On Deposits/Withdrawals | Transaction Processing |
| Device & IP Information | On Every Visit | Security & Fraud Prevention |
| Gaming History | During Gameplay | Service improvement & dispute resolution |
| Cookies & Browser Data | While browsing the site | Experience Personalization |
Even when you do not provide information directly, 99fb automatically collects certain technical data such as browser type, operating system, and page visit times. This information is used to improve the quality of the site.
99fb uses the information collected from you for the following purposes:
Important: 99fb never sells your data to marketers. If you no longer wish to receive marketing messages, you can opt out at any time through our support team.
99fb uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to not function properly.
99fb uses industry-leading, state-of-the-art technology to keep your data secure:
Please keep in mind — no method of transmission over the internet is 100% secure. Always keep your password safe and never share it with anyone. If you notice anything suspicious on your account, 99fb Contact support.
99fb does not retain your data longer than necessary. Below are the retention periods for each type of information:
| Type of Information | Retention Period |
|---|---|
| Account Information (Active) | Until account closure |
| Transaction Records | Up to 7 years (as required by law) |
| KYC Documents | 5 years after account closure |
| Gaming Logs | 3 years |
| Customer Service Records | 2 years |
| Cookie Data | Up to 1 year |
Once the retention period expires, data is securely deleted or anonymized.
Under 99fb's Privacy Policy, you have the following rights:
To view the information we hold about you, submit a request to our support team.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data where no legal obligation requires its retention.
You may request that the use of your data be restricted to specific purposes.
You may request a copy of your data in a portable format.
You can opt out of marketing messages or optional data processing at any time.
To exercise any of the rights listed above, please contact our support team: [email protected] — A response will be provided within 30 days.
99fb strictly prohibits account registration for anyone under 18. We do not knowingly collect personal information from minors.
99fb may update this Privacy Policy policy from time to time. For significant changes, you will be notified at your registered email address and the update date on this page will be revised accordingly.
Continued use of the service after any changes are made will be considered as your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.
For any questions regarding our Privacy Policy, please contact us: [email protected]
How We Protect Your Privacy
Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. There are no gaps in our data transmission security.
99fb never sells your personal information to third parties. Your data is used solely for the purpose of providing our services.
Our cybersecurity team monitors the platform around the clock. Any suspicious activity is detected and blocked immediately.
Every user's identity is verified. This protects your account from unauthorized access and helps prevent fraud.
All your data is stored on AES-256 encrypted servers. Database access is strictly controlled and fully logged.
You have full control over your data. View, correct, or request deletion of your information at any time.
Frequently Asked Questions About the Privacy Policy
Your privacy is our top priority at 99fb. Join now in a secure environment and enjoy the best gaming experience.